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Frequently Asked Questions

FAQ

What is go pamper?

During COVID-19, we noticed an immediate impact due to closures of beauty and wellness businesses. We decided to come together to help support these local small businesses by selling services, products and gift cards so that they may stay afloat. We are adding these businesses as they register, and will continue to support them.

Why is this important?

We are believers in supporting our community and the sudden change in how we live our lives and our responsibility for physical distancing, has led to many businesses pausing their operations. go pamper is a means of supporting these businesses with resources to cover their financial needs.

How does it work?

After completing the transaction, details will be sent to you by email. You can enjoy your the service, product or gift card as soon as beauty and wellness businesses begin operations. The gift cards does not expire; no pickup or shipping required. Any Bonus gift card will be included and expires on December 31, 2021. Limited quantity is available. The beauty/wellness business will also have a copy of your purchase and will track your gift card balance.

Where does go pamper operate?

We initially launched in Calgary and our service is now available in all Canadian cities.

What do I do if my favourite beauty provider is not on the list?

Great question! Please share the beauty business with us here. We will take it from there!

Are there any refunds?

All gift card sales are final. We are trying to show these businesses our support and love during this time. However, if we have not transferred your funds to the business, we will refund the amount you paid. Any questions regarding refunds or redemption should be directed to the business you purchased the gift card from. Alternatively, feel free to email us at info@go-pamper.com and we will help.

info@go-pamper.com

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